Iago Misko

Senior Site Reliability Engineer

About

About Me

Versatile IT Engineer with over 15 years of experience in IT Infrastructure and DevOps. I am dedicated to driving automated implementation of technical solutions and troubleshooting technical challenges. I strive to enhance industry expertise through hands-on experience and trainings. Commited to contributing to team success in achieving company goals.


Career

Senior Site Reliability Engineer

PowerUs January 2025 - Present

Driving the infrastructure migration to AWS.

Senior DevOps Engineer

Perseus Technologies March 2022 - December 2024

Defined process flows based on product requirements, improved build and deployment CI pipelines, simplified the CI tool maintenance. Implemented automated self-renewal of expiring certificates.

Senior DevOps Consultant

Pinterest August 2021 - January 2022

Led deployment and testing automation projects in development, testing and production environments. Supported and mentored team members on DevOps best practices.

Technical Operations Manager

Netcracker Technology September 2020 - July 2021

Reviewed processes for client-managed operations customer accounts, identifying operational gaps, improving processes and best practices, as well as mentoring the clients’ teams and providing additional documentation in both English and Spanish.

Lead DevOps Engineer

Netcracker Technology January 2020 - September 2020

Driven project implementation of a full-stack telecommunications transformation program. Managed and mentored the operations team providing support to internal and external stakeholders. Facilitated meetings, defined operational improvements, built and maintained configuration tools.

Senior DevOps Engineer

Prodabel July 2019 - December 2019

Championed adoption of DevOps culture, leading automation projects and mentoring internal teams on best practices and custom tools. Built and maintained deployment tools, led several major software releases.

DevOps Specialist

Inatel November 2018 - June 2019

Built and maintained automated non-functional test cases, documentation, methodologies and tools. Mentored the testing team on DevOps best practices.

Senior DevOps Engineer

Amdocs January 2016 - October 2018

Designed, configured, installed, upgraded and mainteined environments through the product life cycle, and provided technical support and consulting for the following clients: Vodafone, AT&T, Telefonica, América Móvil.

DevOps Engineer

Amdocs November 2013 - January 2016

Installed, configured and supported environments provisioning for the following clients: América Móvil, Telefonica.

Intern

Amdocs February 2013 - November 2013

Installed, configured and supported environments provisioning for América Móvil.

Senior IT Technician

Latam Airlines May 2012 - October 2012

Provided hardware replacement, systems configuration and maintenance, and internal users support.

Senior IT Technician

Linksan October 2011 - April 2012

Provided hardware replacement, systems configuration and maintenance, and internal users support.

IT Technician

São Carlos City Hall September 2009 - September 2011

Provided hardware replacement, systems configuration and maintenance, and internal users support.

IT Technician

X-Project January 2009 - August 2009

Provided hardware replacement, systems configuration and maintenance, and both internal and external users support.

Education

Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)

Computer Systems Analysis and Development Incomplete

Serviço Nacional de Aprendizagem Comercial (SENAC)

Associate IT Technician 2008 - 2010

Centro Educacional Diocesano La Salle

High School Diploma

Skills